At Pet Nesta , we prioritize the security and privacy of your payment information. As a Shopify-powered store, we strictly adhere to the Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure the secure processing, storage, and transmission of your data.

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Security & Compliance

1. Secure Transactions
   All payments on our website are processed through Shopify’s secure, encrypted payment gateway, ensuring the confidentiality and integrity of your financial information.

2. PCI DSS Compliance
   We comply with PCI DSS standards, undergoing regular security audits to maintain robust protection for your payment data.

3. Data Encryption
   Industry-standard SSL/TLS encryption safeguards your payment details during transmission, preventing unauthorized access.

4. Tokenization
   Sensitive cardholder data is replaced with unique tokens via Shopify’s systems, ensuring your actual payment details are never stored on our servers.

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Accepted Payment Methods

We accept all major payment methods supported by Shopify:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover (processed via Shopify Payments).

• Digital Wallets: Google Pay, Shop Pay, Apple Pay.

• Alternative Payments: PayPal, Amazon Pay (region-dependent).

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Payment Terms & Conditions

1. Order Confirmation
   After placing an order, you will receive an email confirmation with transaction details. This serves as proof of purchase.

2. Payment Authorization
   Payments are authorized at checkout. Orders are processed and shipped only after successful payment verification.

3. Failed Transactions
   If a payment fails:

   • Verify card details, expiry date, and CVV.

   • Ensure sufficient funds or try an alternate payment method.

   • Contact our support team at suppprt@petnesta.com for assistance.

4. Currency
   All prices are listed in US Dollars (USD). International transactions may incur currency conversion fees from your bank.

5. Refund Policy
   Refunds follow our [Refund Policy Link], with processed refunds issued to the original payment method.

6. Payment Disputes
   For billing errors or disputes, contact us promptly at suppprt@petnesta.com. We aim to resolve issues within 3–5 business days.

7. Policy Updates
   We reserve the right to update this policy. Changes take effect immediately upon posting on our website.