Petnesta
Frequently Asked Questions
Everything you need to know before shopping at Petnesta.
How long does shipping take? +
Orders are processed within 1–3 business days and delivered within 5–8 business days across the United Kingdom.
Do you offer free shipping? +
Yes. We offer FREE shipping on all orders across the United Kingdom.
What is your return policy? +
You can return eligible items within 30 days of delivery. Products must be unused and returned in their original condition.
How can I track my order? +
Once your order has been shipped you will receive a tracking number by email so you can monitor your delivery.
Are your products safe for pets? +
Yes. Every Petnesta product is carefully selected to provide comfort safety and quality for your pets.
How can I contact customer support? +
Email: support@Petnesta.com Phone: +44 12 5382 5627 Address: 6 Laughton Road, Beverley, HU17 9JR, United Kingdom